Privacy Policy

Last updated: September 2026

Omm• respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or interact with our products and services, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Who We Are

Omm• is a mobility brand of NNE World, promoted by Navyug Group. For the purposes of data protection law, NNE World / Navyug Group acts as the data controller responsible for your personal data collected through this website. Our website is intended for users across Europe and follows all applicable GDPR requirements. If you have any questions about this policy or how we handle your data, please contact us at support@ommbikes.com.

2. What Information We Collect

• Personal Identifiable Information (PII): Name, email address, phone number (when you fill out a form or subscribe to our newsletter).
• Device Information: IP address, browser type, device type, location data (via analytics).
• Purchase or Registration Information: If you buy a product or register your vehicle.

3. How We Use Your Information

• Process and manage orders.
• Provide customer support.
• Send promotional content (with your consent).
• Improve website functionality and user experience.
• Perform analytics and marketing optimisation.

4. Legal Basis for Processing

• Your consent.
• Fulfilment of a contract.
• Legal obligations.
• Our legitimate interest (e.g., marketing, fraud prevention).

5. How We Share Your Information

We do not sell your personal data. We may share your data with:

• Service providers (e.g., email newsletter tools, cloud hosting).
• Legal authorities when required by law.
• Partners only for product support purposes.

6. International Data Transfers

As part of our operations, some personal data may be processed or stored outside the European Economic Area (EEA), including in India, where our manufacturing and support teams are based. Where this occurs, we apply appropriate safeguards — such as the Standard Contractual Clauses approved by the European Commission — to ensure your data receives a level of protection equivalent to that guaranteed within the EEA.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. Contact form and newsletter data is generally retained for up to 24 months from your last interaction, unless you ask us to delete it sooner or a longer retention period is required by law.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate data.
• Delete your data (right to be forgotten).
• Restrict or object to our processing of your data.
• Request data portability.
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with your national data protection supervisory authority.

To exercise these rights, email us at: support@ommbikes.com

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can manage your preferences at any time via the cookie banner shown on your first visit, or through your browser settings.

10. Children's Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can delete it.

11. Data Security

We use HTTPS encryption, secure servers, and strict internal procedures to keep your data safe. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: support@ommbikes.com